This is not an AI-written review. True to its name, the Amway Grand is an opulent, stunning hotel in the heart of Grand Rapids. Its architectural style is French classical and baroque, a remnant of the time it was The Paintlind Hotel until 1981. You see the gold leaf-lined ceiling in the lobby. The rooms are grand and exceptionally clean. The customer service is excellent. Valet parking was efficient. You have access to The Kitchen by Wolfgang Puck, Rendezvous bar, Ruth's Steakhouse and a Starbucks all within the extensive hotel. They also have a beautiful gift shop and a boutique. They are also pet-friendly.
Ashwin
November 2024
It's a beautiful place, I had fun exploring the reception and ballroom areas. I requested a room as high up in the tower as was available and the staff at check-in were happy to accommodate this request and give suggestions on nearby places my 13y.o. daughter might like exploring. We were there to celebrate her birthday. Several of the tower rooms facing the river are set up to give corner views and the view was amazing. The hotel itself has a cool bowling type lounge, a couple nice/fancy restaurants and some upscale shops. None of these appealed to my daughter but there is so much within walking distance it wasn't a problem. We had a great time renting scooters and she loved the food and atmosphere at Stella's Lounge. The pool was nice but not as special as I had expected for a rooftop pool. Beds were comfortable, breakfast was delicious, no complaints. Because it's so expensive, to me it's not worth going unless it's a really special event but if that's what you are looking for this is the place.
Knoelle
November 2023
The staff is always exceedingly professional and lovely. The room is clean and we used the pool and hot tub, which were also clean. At check-in, we were invited to join the Hilton Rewards program and because we decided to, they upgraded us to a suite! It was an incredible (and generous) surprise.
Emily
Mei 2024
The bed was very comfortable, and the pillows allowed me to sleep all night. The view from the window was oversaw by the waterfront very good. There was very little noise from other guests throughout the night. The maid service was excellent..
Bill
Mac 2024
I loved the view and the location. We were able to walk to our destination. We were able to walk to find dinner and breakfast was right in the building. Beautiful facility. Friendly staff even other guests staying were friendly. It was a lovely stay. Very affordable and comfortable. I do wish they had had an extra blanket on the closet shelf instead of an extra pillow but the lack of one did not stop me from sleeping. Our room was quiet, we never heard any of our fellow guests staying in the other rooms. I hope to stay again some day.
Diane
Februari 2024
Top notch, beautiful hotel. Will definitely be back!
Jacqueline
Oktober 2023
The room was enourmous, the beds cushy. Super clean. Felt very swanky and posh. Plus we loved the character of the old Pantlind side of the hotel. We kind of felt like we went back in time!
Showroom
Januari 2024
Breakfast was tasty and surprisingly affordable. Usually hotels charge double for breakfast foods but this place was reasonable. And the hotel is absolutely stunning.
Peth
November 2023
Super great location to walk and enjoy things with the family, great food and wine selections and clean rooms. The elevators to the parking garage smell like strong human pee, which it looks like was done on the corners of the elevator, it's sad the parking garage elevator is so nasty that connects you to two nice hotels is so dirty and gross like this.
Jenny
Februari 2024
Room was clean and the shower with the glass door was a nice surprise; something I have at home but never find at hotels. View of the river and town on the 25th floor was really neat.
Brian
Mac 2024